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Answers to Frequently Asked Questions

Cambie House of Travel Ltd.
aka CHT Cruises and Tours
Travel In Europe

Having traveled in Europe extensively we can offer the following advice to make your trip more enjoyable. The list is by no means all inclusive but the questions answered are those we feel are most important for the traveler.

Security

Most European countries are safe to travel in. However use your common sense and avoid situations which could become troublesome when traveling in any country. Please be aware of your surroundings at all times especially in regard to pickpockets. Unusual activities could be used as diversionary tactics. Experiences in such diverse locations as Greece, Spain, Israel and South America have taught us to carry only as much cash as we can afford to loose in an easily accessible location. The remainder including, passports and other valuable papers go into a money belt carried under the clothing. A fanny pouch is not to be recommended since it advertises the location of your valuables. Zippered pouches or backpacks are not an assurance and hotel room safes are not totally invincible while stateroom safes are great to use. We would also recommend to make two sets of copies of the passport main page and credit or bank cards. Leave one set with a relative at home and take the other set with you for easy reference should anything un-to-ward occur.

Insurance

For peace of mind we recommend to buy travel insurance both medical and trip interruption. Credit cards have a certain amount of insurance but please read the fine print as to what is covered and what the limits are as well as the definition of terms they use. Our experience has been that this type of insurance comes up short in many cases. This also applies to car rental insurance in Europe. It is advisable to buy this insurance in your home country since it generally works out to be less.

What is a River Cruise?

A river cruise, like an ocean cruise, is an "unpack-once vacation" - no more early morning wake-up calls for long coach rides from hotel to hotel! A cruise along one of Europe's many rivers and canals permits you to enjoy the panorama of the surrounding countryside which is always in view. River Cruise ships, in contrast to their larger ocean going cousins, are smaller vessels generally accommodating between 100 to 200 passengers in comfort. These vessels cruise on the age-old waterways of Europe, - "the Danube, Rhine, Moselle, Elbe, Seine, Rhone, Po, Duoro and Volga". Aboard river ships you will find elegant dining rooms, spacious sun decks, comfortable lounges, fitness facilities, and sometimes swimming pools. Limited laundry service is available on most river ships. All meals on board are included in the cruise price, but your bar tab is charged to your shipboard account. Some include the shore excursions while on others they are optional at a supplemental cost. The purpose of a river cruise is not to rush from Point A to Point B, but to relax in a stress free environment to enjoy the delights of the countryside you are passing through, and get to know the "soul of the country".

Is River Cruising Only for the sedentary, older traveler?

Not at all! River cruising is for those who want a "close-up, personal" experience in Europe. Mature & younger travelers find the pace and comfort of a river ship the ideal way to explore the real heart & soul of a country

What is there to do except eat well?

Lots! Each morning and again after lunch, guided tours to historic and cultural sites of the region provide guests many interesting choices from visiting chateaux, famous vineyards, country market towns and private gardens to specialty museums celebrating art, weapons, textiles or even bread! (In between, there is fine food)

Onboard Meals

Meals are included in your cruise price are generally buffet style in the mornings and for lunch and an a la carte menu for the evenings with usually three choices. Tea, coffee are usually available all day long. Other spirits are available from the bar while on some ships wine is included with dinner. While on a shore excursion lunch is usually included. Check out your cruise itinerary to see what is included in this regard.

How will we do the sightseeing?

Each River Ship has a designated cruise director who has arranged for the daily excursions to points of interest or who will give a running comentary on regions of particular interest as you sail through them.

Will I get bored & feel confined?

Not if you enjoy meeting the locals, viewing passing vineyards and chateaux, or sharing experiences with a congenial group of travelers. You will be able to get off at designated stops where your ship ties up practically at will. Take a walk into town, meet and talk to the locals (most speak english) or simply sit with a glass of wine or local beer and watch the daily activities in town.

Will I get seasick?

Never...rivers and canals are not tidal and are controlled waterways. The gentle movement of the ships anchored for the night have caused even insomniacs to report wonderful, restful sleep.

Do cabins have private bathrooms?

All newer ship have cabins with private, nicely appointed bathrooms with showers. Some suites include bathtubs. However on some older ships, especially those sailing waterways other than central Europe, the bathrooms may be small. Several ships have saunas and on deck hot tubs or jacuzzis as well.

What clothes should I pack? What's the attire on board?

Most passengers enjoy the relaxed atmosphere on board river boats and fancy dressing is not the custom. Comfortable, casual attire, sneakers or docksiders on board. Sweaters, a windbreaker and shorts or cotton pants are recommended. At the Captain's final dinner, a little "dress-up" is O.K. Ties are rare, and there is no need for anything formal.

How much baggage can I bring?

River ships are larger and it is not necessary to restrict the luggage you bring on board to one piece. Most river ships do offer optional laundry service, but not dry-cleaning. If the vessel you have chosen has a pool, a jacuzzi, or hot tub - don't forget your swimsuit! Generally, the canals and rivers are not recommended for swimming.

Packing

Instructions for couples: never pack one suitcase for one person and one suitcase for the other person. Split belongings between the two cases. If one case goes astray neither person is left without a change of clothes and necessities.

Is there a Doctor or Nurse on board?

There generally is no medical staff onboard (exception - Amadeus Waterways), however there are procedures in place in the event that medical attention is required. There are qualified physicians and hospitals all along the route, as well as pharmacies. We do suggest that you carry an extra copy of your important prescriptions with you when you are traveling.

Is there Entertainment on Board?

Due to the limited space on board there are no lavish productions shows as on ocean going vessels. However local groups are often brought on board and the crew try their best to entertain you. There is generally nightly piano music.

Gratuities

Gratuities are generally not included. Please remember that the US$ is worth less than the euro so tip accordingly not with US$
Recommended Tipping per person:

When Service Charge is included, for service above average a small extra tip is suggested.

Currency

Since switching to the Euro it has become easier to travel with one currency through Europe. We recommend that while in Europe you have an adequate supply of 1 euro denominations for tipping. Traveller cheques are difficult to exchange in Europe. Other than taking an adequate supply of euros in cash we recommend that you take your credit card and bank card. ATM machines are widely available throughout Europe. Please make sure that your bank card has a 4 digit access code since this is the only code that will work in european ATM's.
Travelers checks and currency can be changed at airports, sometimes your hotel, a local bank and at "Bureau de Change" locations throughout Europe. However there may be hefty service charge.
Also, have some travellers checks in each person's name. If one person is unable to sign the check, the other still has access to money. Never carry all your travellers checks together.

Credit Cards

The majority of larger restaurants, shops, hotels, theatres, etc. in Western Europe, and in many Eastern Europe countries, accept most major credit cards. The bill you sign will be in local currency. This will be converted into US or Canadian dollars by the credit card company and invoiced in the usual way. You can use American Express, Diner's Club, Visa, and Mastercard to obtain cash abroad.

Passports

Carry your passport with you at all times to ensure against loss or theft. For added protection, keep a photocopy of your passport in your suitcase. Hotels are sometimes required to hold your passport overnight to comply with local regulations. 
It is the law in some European countries to have some form of identification on you.

Phone calls

Some ships have in-cabin telephones but will add a service charge to the cost of any phone calls you make from your cabin. This charge can be high, especially for international calls. It is always cheaper to use public telephones (pay phones) when on land or an international calling service such as AT &T 'USA Direct'. Your tour director will advise you how to use the telephone if you are unsure. Ring late UK/Europe time, it's cheaper. In France and Britain use prepaid phonecards for a set amount of phone time - no change required and no big bills. Available from tobacconists, phone exchanges and Post Offices.

Variable voltage

Ships catering to the north American market usually have one plug at least which will be 120V. However be aware that electrical currents vary in Britain and on the continent of Europe. Some appliances you own may havedual voltage, but if not, we suggest you carry a convertor for your electric shaver, travelling iron and other small appliances. Also, pins, holes and plugs differ everywhere, so buy a universal electrical travel adaptor before you go to prevent accidents and damage to your appliance.

Internet

For those of us that can not live without the internet and email we would suggest that you leave your lap top at home and use one of the internet cafes that are located in almost any of the European cities. We found charges in Italy, Greece, Germany and even the island of Santorini on a 1/2 hr basis to be very reasonable. If you happen to fly business class most lounges have free internet access. Not taking your laptop prevents the stress of taking it through airport security, an extra piece of hand luggage and with the new restrictions probably the only hand luggage you will be permitted. Reminder: Before you leave home make sure you know the codes required to access your email account.

Staying in Europe pre or post Cruise

Car rental and Train passes

Purchase car rentals and Europe train passes in North America. You usually will save money.

European Hotels

Europe's hospitality industry is centuries old, and its hotels often reflect the varied traditions and standards of their respective countries. While comfortable, do not expect European hotels to be the same as in North America. Single rooms in European Hotels are often smaller than in North American hotels.   Also, when booking a triple room, the third bed may be a 'rollaway' cot. The room may be the same size as a standard twin room.

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